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Customer Support

Customer Support

“A partner who accompanies you through the entire verification process.”

Samyang Comtech’s Ballistic Test Laboratory does more than just provide testing services. We work with our customers starting from the R&D stage, offering customized test designs, performance analysis reports, and improvement suggestions. We collaborate with various sectors, including defense, police/firefighting, and aviation/mobility, to provide optimal testing solutions. We take responsibility not only for the test results but also for the trust of our customers.

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Application Guide

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Testing Inquiries

  • Tel: +82-70-4677-6744

  • Email: wind4749@samyangct.com

  • Contact Person: Mr. Kwang-jin Park (Junior Staff)

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Testing FAQ

Q: I would like to know the test request procedure.
  • A: Test requests can be submitted in person or via courier.

  • Required Documents: 1 copy of the Ballistic Test Request Form, 1 copy of the Business Registration Certificate.

Q: Is it possible to re-issue a test report?

A: Yes, re-issuance is possible. You can submit a ‘Request Form for Report Re-issuance.’ A fee of 3,000 KRW (VAT excluded) will apply.

Q: What is the validity period of the test report?

A: There is no separately designated validity period for the report. Its validity depends on whether the submitting institution accepts the report’s date.

Q: What is KOLAS?

A: The Korea Laboratory Accreditation Scheme (KOLAS) is a system that officially recognizes the technical competence of testing, inspection, and calibration laboratories based on established assessment criteria (KS Q ISO/IEC 17025).

Q: When is it possible to issue a KOLAS report?

A: A KOLAS report can be issued when testing is conducted for items that fall under our accredited KOLAS scope.

Q: I need proof that your organization is a state-certified testing institution.
  • A: The ‘KOLAS Certificate of Accreditation’ serves as this proof. For the certificate, please contact the person in charge.
  • Tel: +82-70-4677-6731 / Email: yeol9159@samyangct.com

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Online Inquiry